Visiting Dianne's Mastectomy

Why do I require an appointment?

At Dianne’s Mastectomy, appointments are required so we can provide each client with dedicated time, privacy, and personalized care. Your appointment is focused entirely on you; there are no interruptions, and you’ll not feel rushed. We encourage you to ask questions and take the time you need to feel comfortable and confident.

You’ll meet one-on-one with an experienced, certified fitter who will guide you through the process, answer any questions, and ensure a proper, comfortable fit. There is no fee for this appointment or for our fitter’s expertise.

All products are available in-store. This means that you can leave with your selections; you can even wear your new items home!

What should I expect at my first appointment?

We operate in a private office setting rather than a traditional storefront, so your appointment time is entirely dedicated to you. You’ll meet one-on-one with a certified fitter who will take the time to understand your needs and explain each step before beginning.

During your visit, you’ll be professionally fitted in a comfortable, unhurried environment, with plenty of opportunity to ask questions along the way.

This fitting requires you to remove your top, so we recommend wearing a two-piece outfit for your comfort and convenience.

Once your fitting is complete, you can select your items and take them home the same day, as we carry a full range of products in stock.

Should I prepare anything for my first appointment?

  • Wear a two piece outfit (not a dress) as you will be required to remove your top to be fit with your breast prosthesis and/or bras.
  • Wear a plain shirt if possible. Solid colours help provide a clearer view for a bra shape and breast symmetry. Patterns, textures, or bulky sweaters can distract the eye.
  • Avoid creams or oils on your chest the day of your fitting, you will be trying on bras.
  • Bring your health card. We will be filling out paperwork for your government reimbursement.
  • Set aside 1.5-2 hours for your first appointment.
  • If applicable, call your insurance company ahead of your appointment to confirm your coverage. This will help you to know what you’re spending vs what you will be reimbursed.

Can I bring someone with me for support?

Of course! Another guest is welcome in the appointment with you. We also have a waiting room as well so if you'd prefer someone's support, but not have them in your appointment with you, that is welcome too. Please only bring one person with you as our fitting room will be crowded with more than one additional person during your fitting.

How soon can I have my new items?

We carry everything in stock so you'll be able to leave with your items the same day as your appointment. You can wear your new items home if you like!

Is your location wheelchair accessible?

Yes. Our front entrance is flat.

Our washroom is large and fits a power wheelchair.

We have one step once inside, however we have a portable ramp. If required, please let us know ahead of time and we will securely prepare the ramp for you ahead of your arrival.

Breast Surgery Recovery

What is my expected recovery time?

Recovery time can vary depending on the type of surgery you’ve had:

  • Lumpectomy, mastectomy, or explant surgery: typically 4–6 weeks
  • Breast reconstruction or breast augmentation: typically 6–8 weeks

Your individual recovery may be shorter or longer depending on factors like your overall health, whether there were any complications, and how your body heals. Always follow your healthcare team’s advice and listen to your body during the healing process.

What do I need before surgery?

Planning ahead and having the right support garments ready before your surgery can make a big difference in your comfort and recovery. Bringing these items with you to the hospital means you can wear them home right after your procedure and continue using them throughout your healing process.

Here’s what’s typically recommended based on your surgery type:

  • Lumpectomy: A compression bra is usually recommended. It provides gentle support, helps reduce swelling, and keeps the breast tissue stable as it heals.

  • Mastectomy: You can benefit from either a surgical mastectomy camisole or a compression bra. A surgical camisole is especially helpful in the early days after surgery. It’s soft, front-opening (so you don’t have to lift or stretch your arms), and includes built-in drain pouches to comfortably hold surgical drains. It’s also designed to be gentle on sensitive skin and can be worn day and night, including while sleeping. Meanwhile, a compression bra may be introduced shortly after, depending on your surgeon’s advice.

  • Breast Reconstruction or Augmentation: A compression bra is typically recommended to support the breasts as they settle into position and to help control swelling. Additional supports, such as bra belts and drain tube management pouches, can make a world of difference when healing from your surgery.

  • Breast Explant Surgery: A compression bra is also advised to support healing and help the chest contour as your body adjusts after implant removal. However, the style of compression bra that is advised will be different than that for after a lumpectomy or breast reconstruction / augmentation due to the flat chest wall.

Why is compression helpful after breast surgery?
Compression garments play an important role in recovery. They:

  • Help reduce swelling and inflammation
  • Provide consistent, gentle support to healing tissues
  • Improve circulation, which can aid healing
  • Help minimize fluid buildup
  • Offer comfort and a sense of security during a time when your body may feel tender or unfamiliar

Whenever possible, it’s best to be fitted and choose your garments before surgery. That way, you can wear your items directly home from the hospital.

How long should I wait to be fitted with a breast prosthesis?

It’s generally recommended to wait about 4–6 weeks after your mastectomy before being fitted for a breast prosthesis. This allows time for swelling to decrease, the surgical site to heal properly, and for you to feel more comfortable wearing a bra and reintroducing weight on your chest.

Keep in mind that everyone heals at their own pace, so it’s important to listen to your body and also to follow your surgeon’s guidance.

What do I need to know ahead of my breast surgery?

Preparing for breast surgery can feel overwhelming, but having the right information ahead of time can help you feel more confident and in control. While your surgical team will guide you through the medical details, here are some practical things to keep in mind:

1. Plan for your recovery at home
You’ll want to set up a comfortable space where everything you need is within easy reach. In the first few days, your arm mobility may be limited, so keep essentials like medications, water, and snacks nearby. Preparing meals in advance or arranging for help can also make things easier.

2. Have the right post-surgery garments ready
Supportive garments can make a big difference in your comfort and healing:

  • A compression bra helps reduce swelling, supports healing tissue, and improves comfort. It is essential for breast reconstruction surgery specifically, with many surgeons requiring you to bring it with you to the hospital on the day of your surgery. Most often, you'll wake up from surgery with it already on.
  • After a mastectomy, a surgical camisole can be especially helpful, as it’s soft, front-opening, and often includes pockets for surgical drains.

Having these items ready before surgery means you can wear them home from the hospital and throughout your recovery.

3. Understand your movement limitations
After surgery, you may have restrictions on lifting, reaching, and certain daily activities. Your healthcare team will give you specific guidelines, but it’s helpful to prepare by:

  • Placing frequently used items at waist level
  • Avoiding heavy lifting
  • Wearing easy, front-opening clothing (Don't want to buy new clothes for recovery? Check the thrift store, especially since blood stains may occur.)

4. Be prepared for drains (if applicable)
If you’re having a mastectomy, breast reconstruction, or breast augmentation with implants, you may go home from your surgery with surgical drains. These help remove excess fluid but can feel unfamiliar at first. Wearing garments with built-in drain pockets can make managing them significantly more comfortable and discreet.

5. Give yourself time to heal
Recovery timelines vary:

  • Lumpectomy or mastectomy: typically around 4–6 weeks
  • Reconstruction and augmentation: typically around 6-8 weeks

    Everyone heals differently, so it’s important to listen to your body and follow your surgeon’s advice.

6. Emotional preparation matters too
It’s completely normal to experience a range of emotions before and after surgery. Give yourself space to process, and don’t hesitate to lean on your support system or seek professional support if needed. Feel free to reach out to us for information on both free and paid community support resources.

7. Book your post-surgery fitting in advance
Planning ahead for your post-surgery needs, such as scheduling a breast prosthetic fitting 6 weeks after your surgery, can reduce mental stress. Many patients find it helpful to schedule this in advance so they know what to expect once they’re ready.

Breast Prostheses

What are silicone breast prostheses like?

Silicone breast prostheses are thoughtfully designed to both look and feel like a natural breast, offering a remarkably lifelike appearance and movement. Crafted from high-quality medical-grade silicone, they provide a soft, natural drape that closely mimics the weight, texture, and contour of breast tissue.

Beyond aesthetics, they are engineered to restore balance and symmetry, supporting posture and overall comfort throughout the day. Wearing a properly weighted silicone breast prostheses restores your body's natural balance, reducing back and neck pain caused from body imbalance post-surgery. The result is a seamless, confidence-enhancing experience; where clinical precision meets quiet luxury.

Are there alternatives to silicone breast prostheses?

There are several thoughtfully designed alternatives to silicone breast prostheses, each offering unique benefits depending on your stage of recovery, lifestyle, and comfort preferences.

For immediate post-surgical use, non-weighted, fibre-filled forms are often recommended. These ultra-lightweight options are exceptionally gentle on sensitive areas, providing soft shaping to give the look of a breast while healing, without placing pressure on healing tissue.

For a more active lifestyle, active forms offer a lightweight, breathable solution. Designed to promote airflow and reduce heat retention, they are ideal for daily wear, exercise, or warmer climates where comfort and ventilation are essential.

Foam forms are another versatile alternative and can be worn during recovery or as a long-term option. Particularly for those with a more delicate or frail frame, foam forms can provide a natural shape without the weight of silicone, thereby offering a beautifully comfortable and easy-to-wear solution.

Each option is carefully designed to support you with comfort, discretion, and flexibility, allowing you to choose what feels best for your body and your lifestyle.

Are there different kinds of breast prostheses for different types of surgery?

Silicone breast prostheses are thoughtfully designed to reflect the unique needs associated with different types of breast surgery, ensuring both a natural appearance and optimal comfort.

For those who have had a full mastectomy, full breast prostheses are designed to restore natural shape, weight, and balance. After a partial mastectomy or lumpectomy, partial or shaper prostheses can be worn to fill in areas of volume loss, creating a smooth, symmetrical silhouette within the bra.

Even after breast reconstruction, some clients choose to wear a partial prosthesis if they experience subtle unevenness between breasts, helping to create balance and symmetry under clothing with ease and discretion.

There are also specialized designs to accommodate individual considerations such chest wall contours, or lymphatic sensitivity. Options may include asymmetrical shapes for left or right sides, as well as forms with adjustable features for a more personalized fit.

Each prosthesis is carefully engineered with both clinical precision and comfort in mind—allowing for a tailored solution that supports your body, your healing, and your confidence at every stage.

For the most natural and comfortable result, we provide professional fittings. This ensures your prosthesis is matched not only to your size, but also to your shape, lifestyle, and post-surgical needs.

Can I wear a breast prosthesis for natural asymmetry?

Absolutely. Breast prostheses are not exclusively for post-surgical use; many clients who have not had breast surgery choose to wear them to gently address natural asymmetry.

It is very common for breasts to differ slightly in size, shape, or fullness. However, sometimes the difference can be significant. Either way, a prosthesis can be a beautifully simple way to create balance and symmetry under clothing. These forms are designed to sit comfortably within a pocketed bra, blending seamlessly with the natural breast to enhance proportion without altering your natural body.

Lightweight, comfortable, and discreet, a breast prosthesis can help refine silhouette and improve how clothing fits, offering a subtle but meaningful boost in confidence and comfort.

For the most natural result, we always recommend a professional fitting, where we can assess your shape and help select the most appropriate size and style to achieve a balanced, harmonious look.

Can I wear a breast prosthesis after reconstruction if symmetry is needed?

Many clients choose to wear a breast prosthesis following reconstruction if there is a difference in size, shape, or projection between the reconstructed breast and the natural breast.

A partial breast prosthesis is often an ideal solution in these cases, as it can gently restore balance and create a smooth, symmetrical silhouette under clothing. These forms are designed to integrate seamlessly within a pocketed bra, providing subtle shaping where it is needed without adding unnecessary weight or bulk.

Even after reconstruction, it is common for the body to have natural asymmetries, and a prosthesis can be a simple, non-invasive way to refine overall balance while maintaining comfort and confidence.

For the most natural outcome, we always recommend a professional fitting. This allows us to carefully assess your reconstruction results and select a prosthesis that complements your shape, supports symmetry, and feels beautifully comfortable in everyday wear.

What's the difference between a regular silicone breast prosthesis and a custom silicone breast prosthesis?

Regular (or standard) breast prostheses are pre-shaped and designed to suit a wide range of body types and surgical needs. These prostheses come in various standard sizes, shapes, skin tones, and profiles, offering a beautifully natural look and feel for most clients. They are an excellent option for many women, providing reliable symmetry, comfort, and balance straight off the shelf.

A custom breast prosthesis, however, is individually designed and crafted to match your unique body shape, chest wall contour, and specific post-surgical needs. This option is especially beneficial when there are differences in chest anatomy, scar patterns, or when a more precise match to the natural breast is desired. Custom prostheses offer the highest level of personalization, ensuring an exceptionally natural silhouette and a tailored fit under clothing and within a bra.

With a custom prosthesis, there is also the added ability to personalize aesthetic details such as skin tone and areola colour, creating a more realistic and individualized result that closely reflects your natural appearance.

Both options are engineered with medical precision and comfort in mind. The choice simply depends on your budget and the level of customization required to help you feel most balanced, supported, and confident.

For the best outcome, we always recommend a professional fitting, where your shape, surgery type, and lifestyle can be carefully assessed to determine whether a standard or custom solution will provide the most natural and comfortable result.

Can I wear my breast prosthesis swimming?

Yes, you can. However, if you swim regularly, a dedicated swim form is highly recommended. Swim forms are specially designed with a more durable outer layer to withstand exposure to chlorine and salt water, ensuring longevity and performance.

They also feature thoughtful details such as a concave backing, allowing water to flow freely behind the form for a lighter, more comfortable feel in the water. It is equally important to wear your prosthesis in a pocketed swimsuit, as silicone breast forms are naturally buoyant and will float out of place without the added security of a built-in pocket.

This specialized combination offers both confidence and ease, so you can enjoy swimming comfortably, securely, and without concern.

Can I go through airport security with my breast prosthesis?

You can travel confidently with a breast prosthesis, and it will not prevent you from passing through airport security.

Breast prostheses are recognized medical devices, and you are not required to remove them during screening. If you are asked to step into a scanner or if your prosthesis is detected, you may simply inform the security officer that you have had breast cancer and are wearing a breast prosthesis. As a commonly encountered medical device, security agents are familiar with this and should be able to proceed without further concern.

In the unlikely event that additional questions are asked, you are fully entitled to request a secondary screening in a private room, and to have a female security officer present for your comfort and dignity. Your privacy and peace of mind are always a priority.

Should you feel more comfortable travelling with documentation, our team is happy to provide this for you upon request.

Surgical Mastectomy Bras

How do surgical mastectomy bras differ from regular bras?

Surgical mastectomy bras are designed with both healing and elegance in mind. Unlike traditional bras, they are crafted from exceptionally soft, breathable fabrics—many of which are OEKO-TEX® certified—ensuring the highest level of comfort for sensitive or healing skin. Discreet inner pockets securely hold breast forms or prostheses, while thoughtfully engineered support helps distribute weight evenly. This is especially important, as they are designed to support the weight of a breast form without the natural support of the chest wall.

While there is a selection of underwire options available, most surgical bras are wire-free to provide gentle, all-day comfortable support. Every detail is carefully considered to deliver both clinical functionality and a beautifully refined, confidence-enhancing experience so you'll love the bras you wear.

Do surgical mastectomy bras come in a variety of styles?

Absolutely. We believe that comfort and confidence should always go hand in hand. We offer an extensive and carefully curated collection that blends medical functionality with luxurious style. Our selection includes a full range of colours, lace and elegant designs, as well as everyday essentials such as t-shirt bras, unlined bras, strapless bras, sports bras, comfort bras, wire-free or underwire, and front-opening bras. We proudly carry the largest selection of bras in Ontario and maintain all styles in stock, allowing you to enjoy a seamless, same-day shopping experience.

Will you have my size?

We offer an inclusive and thoughtfully selected size range from 32AA to 52G. Our goal is to ensure every client finds a precise, supportive fit that feels as good as it looks, thereby enhancing comfort, confidence, and overall well-being.

Could my bras be covered by private insurance?

Many private insurance plans do provide coverage for surgical mastectomy bras and related garments. Because every policy is unique, we recommend confirming your specific benefits directly with your provider. To make the process as seamless as possible, our team is pleased to assist with any documentation you may need and guide you through each step with care and discretion.

Can I wear these bras if I haven't had breast surgery?

Absolutely. Many of our clients have never had breast surgery and simply come to us in search of bras that offer exceptional support, comfort, and thoughtful design.

Surgical mastectomy bras are pocketed on both sides, allowing for versatility - whether accommodating a breast prosthesis on one side or a natural breast on the other. For those not requiring a prosthesis, the pockets simply add an extra layer of softness and structure, often crafted from high-cotton or moisture-wicking materials (an added comfort you may not find in traditional bras).

With our extensive size range, most clients are able to find a precise and flattering fit. These bras are also particularly beneficial for aging breasts, offering enhanced support, gentle containment, and a beautifully engineered structure that prioritizes both comfort and confidence.

Can I continue to buy these bras after breast reconstruction?

Absolutely. Our collection is thoughtfully suited for clients at every stage of their journey, including after breast reconstruction, as well as for many who have never had surgery and are simply seeking exceptional support and comfort.

Following reconstruction, it is especially important to avoid underwire. The vast majority of our bras are wire-free, offering gentle yet effective support without placing unnecessary pressure on delicate tissue. Each style is carefully engineered to provide structure without digging in, particularly around surgical areas and scars, ensuring a smooth, comfortable fit throughout the day.

Additionally, because you have undergone breast surgery, your private insurance plan will continue to provide coverage for your bras. These garments are designed not only for support, but also with skin-safe, high-quality materials that are skin-safe.

The result is a collection that balances clinical integrity with refined comfort, intended to support you with care, discretion, and confidence long after surgery.

Lymphedema and Compression Garments

Why are compression bras used for breast surgery recovery?

Compression bras are an essential component of post-operative care following breast surgery, offering both medical support and elevated comfort throughout the healing process. Thoughtfully engineered, these garments deliver gentle, uniform pressure to the surgical area, which help to stabilize tissues and support the body during recovery.

From a clinical standpoint, compression bras assist in minimizing post-operative swelling (edema), reducing the risk of fluid accumulation, and promoting healthy circulation. This controlled compression supports incision sites and contributes to a more efficient, comfortable healing experience.

For patients undergoing breast augmentation or reconstruction with implants, compression bras serve an additional, highly important function. They help maintain proper implant positioning, reducing the risk of migration or shifting within the chest wall during the critical early stages of healing. This stabilization supports optimal surgical outcomes and aesthetic symmetry.

Compression bras also enhance comfort by limiting excessive movement of the breasts, which can otherwise lead to strain or discomfort post-surgery.

Commonly recommended following procedures such as mastectomy, lumpectomy, reconstruction, and augmentation, a professionally fitted compression bra provides reassurance, discretion, and a refined level of support, thereby allowing patients to heal with confidence and ease.

What is medical compression and how does it work?

Compression therapy involves the use of specialized elastic garments or devices that apply carefully calibrated pressure to the limbs or other areas of the body. This gentle, consistent compression supports venous function by encouraging more efficient blood flow and assisting the veins in circulating blood back toward the heart.

In addition to enhancing circulation, compression therapy plays an important role in managing edema (swelling) and creating an optimal physiological environment for the healing of chronic inflammatory conditions.

What is the difference between medical grade and over-the-counter (non-prescription) compression?

Compression garments exist in varying levels of strength and clinical purpose, with an important distinction between medical-grade compression and over-the-counter (non-prescription) compression.

Medical-grade compression is precisely engineered with standardized pressure measurements (typically measured in mmHg) to provide therapeutic, consistent support. These garments are prescribed by a healthcare professional and are selected based on individual medical needs such as venous insufficiency, post-surgical recovery, or lymphatic conditions. Because they are considered medically necessary, medical-grade compression is often covered in full or in part by most insurance plans, including provincial programs, provided a valid doctor’s prescription is obtained.

In contrast, over-the-counter compression products are generally designed for general wellness or mild symptom relief. While they may offer light support and comfort for tired legs, arms, breasts, or occasional swelling, they are not tailored to specific medical conditions and do not provide the same calibrated level of therapeutic pressure.

For patients requiring targeted clinical outcomes, medical-grade compression remains the gold standard; ensuring both precision in fit and efficacy in treatment, alongside the added benefit of insurance eligibility with appropriate medical documentation.

How are compression arm sleeves related to breast cancer?

Compression arm sleeves play an important role in the continuum of care for many individuals following breast cancer treatment. Certain procedures , particularly lymph node removal or radiation therapy, can affect the lymphatic system, increasing the risk of developing lymphedema in the arm, chest, or surrounding areas.

These specialized garments are designed to apply gentle, graduated pressure to the arm, supporting lymphatic flow and helping to prevent or manage fluid accumulation. By encouraging proper drainage, compression sleeves can reduce swelling, alleviate sensations of heaviness or tightness, and promote overall comfort.

They may be recommended both proactively, for those at higher risk of lymphedema, and therapeutically, for individuals already experiencing symptoms. In addition, compression arm sleeves are often advised during air travel, as changes in cabin pressure can increase the risk of fluid accumulation. Wearing a compression arm sleeve while flying offers added support to the lymphatic system during these conditions.

They are also beneficial during periods of increased or repetitive arm use, such as weight training or activities involving sustained or repetitive arm movements. In these situations, a sleeve helps manage circulation and reduce strain on the affected limb.

When professionally fitted, compression arm sleeves become an integral part of a refined, medically guided approach to post-treatment wellness; helping patients maintain mobility, confidence, and a sense of physical balance in their daily lives.

Who should wear compression stockings and why?

Short answer, everyone! Compression socks are designed to ease the discomfort of tired, heavy legs by promoting healthy circulation and reducing strain within the lower limbs. They also help (and prevent!) varicose veins. Through graduated pressure, they help invigorate the legs, leaving them feeling lighter, more supported, and noticeably more energized.

Compression socks are recommended for individuals who would benefit from enhanced circulation and gentle, consistent support to the lower limbs. From a clinical perspective, they are indicated in both preventative care and the management of a variety of vascular and lymphatic concerns.

Common indications include:

  • Venous insufficiency: Individuals experiencing impaired blood flow in the veins, often presenting as heaviness, aching, or fatigue in the legs.
  • Varicose and spider veins: To reduce discomfort, slow progression, and support overall vein health.
  • Edema (leg swelling): Whether related to medical conditions, prolonged standing, travel, or post-surgical recovery.
  • Deep vein thrombosis (DVT) prevention: Particularly for those at increased risk, including during long-haul travel or periods of immobility.
  • Pregnancy: To support circulatory changes, reduce swelling, and alleviate leg discomfort.
  • Post-surgical or post-procedural recovery: Including vascular procedures, where controlled compression aids healing and circulation.
  • Lymphedema management: As part of a comprehensive treatment plan to control fluid accumulation.
  • Occupational or lifestyle factors: Individuals who spend extended periods standing (e.g., healthcare professionals, retail workers) or sitting (e.g., office work, frequent travel).
  • Athletic recovery and performance support: To assist with circulation, reduce muscle fatigue, and support recovery after physical activity.

When properly fitted and selected at the appropriate compression level, these garments offer both therapeutic benefit and a refined sense of physical ease—supporting leg health with discretion and comfort throughout the day.

Reimbursement Options

Is there government funding and how do I apply?

Women residing in Ontario are eligible for provincial support through the Assistive Devices Program (ADP), a healthcare initiative designed to ease the financial aspect of obtaining a breast prosthesis. For those living outside Ontario, coverage may vary, and we recommend consulting your respective provincial healthcare program for specific details.

Through ADP, women can receive partial funding toward the cost of their prosthesis. Currently, the program provides $195 for a full silicone breast prosthesis and $105 for a partial silicone prosthesis, with eligibility renewing every 24 months. This funding is available to any woman in Ontario who requires a prosthesis, whether following breast surgery of any kind or to address natural asymmetry. Funding is not dependant on income level. Should you be on social assistance through the Ontario government, you may be able to receive additional funding.

Note: ADP only provides this reimbursement for medical silicone breast prostheses, not for bras or accessory prostheses such as swim forms or active forms.

The remaining balance may be claimed as a medical expense during tax season, or if applicable, can be submitted to a private insurance provider.

During your appointment, our experienced team will take care of all necessary documentation on your behalf. We will guide you through each step with clarity and care, ensuring you leave fully informed about your coverage and reimbursement process. Please bring your health card to your appointment so we can complete your paperwork.

What types of reimbursement options are there?

There are various options to receive reimbursement for medical items such as mastectomy bras, breast prostheses, and compression garments.

1. Assistive Devices Program
Any woman in Ontario who requires a breast prosthesis is eligible to receive a reimbursement of $195 per full breast prosthesis (mastectomy) or $105 per partial prosthesis (lumpectomy or natural asymmetry) through a provincial program called the Assistive Devices Program (ADP). The remaining cost can either be used as a medical deduction at tax time or submitted to your private insurance provider. ADP only provides this reimbursement for medical silicone breast prostheses, not for bras or accessory prostheses such as swim forms or active forms.

We will complete the ADP paperwork for you at your appointment and show you how to submit it to receive your reimbursement.

Should you live outside of Ontario, you can check with your provincial government website to confirm what coverage, if possible, you may be entitled to.

2. Private Insurance
If you have private insurance, you are likely covered for breast prostheses, surgical mastectomy bras, and compression arm sleeves and stockings. It is recommended to confirm your coverage ahead of your appointment so you know what you are spending vs what you are being reimbursed. If you would like to confirm your coverage in writing, please ask us for an estimate letter 1-2 weeks ahead of your appointment, allowing time for you to submit our letter and hear back from your insurance provider. A prescription may be required by your insurance company for your first claim.

Questions to call your insurance with:
a. How many surgical mastectomy bras are covered?
b. How often are they bras covered? (If a year, is it calendar year? 12 rolling months? Benefit period?)
c. How much of the cost is covered? (Example: Is there a spending limit? Percentage? Cost per bra?)
d. Is a prescription required for my claim?

NOTE: You can substitute “surgical mastectomy bras” with breast prostheses, compression arm sleeves, or compression stockings; the questions will be the same for any item you’re asking about.

Bras that you choose to purchase beyond your insurance coverage can be used towards medical tax deductions.

3. Income Tax Deductions
If you do not have private insurance, you can submit your receipts at tax time as part of your medical tax deductions.

Bonus: Medical items are tax exempt in Ontario. This means that the all of our bras, breast prostheses, compression arm sleeves, and compression stockings have no tax.

Are breast prostheses, bras, or compression garments covered under private insurance plans?

If you have private insurance, you are likely covered for breast prostheses, surgical mastectomy bras, and compression arm sleeves and/or stockings. It is recommended to confirm your coverage ahead of your appointment so you know what you are spending vs what you are being reimbursed. If you would like to confirm your coverage in writing, please ask us for an estimate letter 1-2 weeks ahead of your appointment, allowing time for you to submit our letter and hear back from your insurance provider. If you do not have time for this, we recommend calling your insurance with the below questions.

Questions to call your insurance with:
a. How many surgical mastectomy bras are covered?
b. How often are they bras covered? (If a year, is it calendar year? 12 rolling months? Benefit period?)
c. How much of the cost is covered? (Example: Is there a spending limit? Percentage? Cost per bra?)
d. Is a prescription required for my claim?

NOTE: You can substitute “surgical mastectomy bras” with breast prostheses, compression arm sleeves, or compression stockings; the questions will be the same for any item you’re asking about.

How often can my insurance benefits be used?

Insurance coverage for post-mastectomy bras and breast prostheses varies by provider and plan.

Bras: In many cases, surgical mastectomy bras are eligible for reimbursement every benefit year, which may be based on a calendar year, a rolling 12-month period, or another defined benefit cycle. We recommend confirming your coverage directly with your insurer, either by phone, through your benefits portal or policy booklet, or by requesting a pre-appointment estimate letter from us.

Breast Prostheses: Breast prostheses are commonly covered every 24 months, aligning with manufacturer warranties and the Ontario government's Assistive Devices Program (ADP) funding cycle. However, some insurance plans may provide coverage every benefit year. Exceptions may also be available when a replacement is medically necessary due to changes in body size, shape, or medical condition.

Compression Stockings or Arm Sleeves: Compression garments are often covered every benefit period. A new prescription is required each year.

Are there charities that help with costs?

In addition to government programs, there are several respected charitable organizations that offer compassionate, patient-centered financial assistance to women navigating breast cancer. These foundations are designed to alleviate the often-overlooked costs of treatment, thereby allowing patients to focus on healing with dignity and peace of mind.

1. Kelly Shires Breast Cancer Foundation
A leading Canadian charity, the Kelly Shires Breast Cancer Foundation provides direct financial assistance to individuals undergoing breast cancer treatment. Funding may help cover essential yet uninsured expenses such as transportation, prostheses, wigs, household bills, and daily living costs. Grants are typically available to those in active treatment, with applications supported by a physician and with supporting financial documents for needs testing.

2. Canadian Cancer Society
The Canadian Cancer Society offers a wide range of financial guidance and support programs, including transportation assistance, accommodation support, and access to community-based funding resources. They also help patients navigate available grants and benefits across Ontario.

3. Canadian Breast Cancer Network (CBCN)
The Canadian Breast Cancer Network provides access to financial resource directories and funding navigation tools. While they may not always provide direct grants, they connect patients with vetted financial aid programs across Canada, including emergency funding options.

4. CURE Foundation
The CURE Foundation offers financial assistance programs specifically for breast cancer patients experiencing economic hardship, with grants intended to ease the burden of treatment-related expenses such as medication, transportation, and daily living costs.

What do I need to know if I am on social assistance (OW or ODSP)?

If you are receiving support through the Ontario Disability Support Program or Ontario Works, you may be eligible for full coverage of your breast prosthesis and related essentials. These programs recognize breast prostheses as medically necessary devices and can provide funding to ensure you receive appropriate, high-quality care without financial strain.

A key step in this process is obtaining pre-approval from your assigned social worker prior to your appointment. This ensures that your funding is secured in advance, allowing for a seamless and stress-free experience.

To facilitate this, we invite you to contact us directly. Our team will provide you with a clear, concise list of the information required to proceed. With your consent, we will prepare and submit all necessary documentation on your behalf, liaising directly with your social worker to confirm approval.

Our approach is designed to be both discreet and comprehensive, ensuring that by the time you arrive for your appointment, your funding is already in place, and your focus can remain entirely on your comfort, care, and confidence.

Gender-Affirming Care

Are members of the LGBTQAI2S+ community welcome?

Absolutely! We are committed to providing a welcoming, inclusive, and respectful environment for all individuals, including members of the LGBTQAI2S+ community. We strive to deliver compassionate, patient-centered care that recognizes and respects each person's identity, experiences, and healthcare needs.

Are compression vests suitable after gender-affirming chest surgery?

Yes. Several of our compression garments are suitable for individuals recovering from gender-affirming chest surgery, including mastectomy (top surgery) and breast augmentation procedures. We welcome transgender, non-binary, and gender-diverse individuals and are committed to providing inclusive support. Our team can help you find products that best meet your post-surgical recovery needs and your surgeon's recommendations.

Do you offer breast prostheses and products for transgender women, drag performers, cross-dressers, or other gender-diverse individuals?

Yes. Our breast prostheses and breast forms are available to anyone who wishes to enhance or create a feminine silhouette, regardless of whether they have had breast surgery. We welcome transgender women and men, cross-dressers, and gender-diverse individuals. We are committed to ensuring every client is treated with dignity, respect, and professionalism.

Can I receive ADP funding for breast forms for gender expression or gender affirmation?

No. The Assistive Devices Program (ADP) provides financial assistance for breast prostheses when they are required due to a mastectomy or certain congenital conditions for those with a valid Ontario health card. The program is intended to help cover the cost of a breast prosthesis that replaces or helps balance a natural breast silhouette.

If you are unsure whether you qualify, our team can help explain the requirements and reimbursement process.